Privacy Policy
Vivere Life Limited (the “Company”, “we” or “us”), is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy outlines how we collect, use, store and protect your information when you use our website and services.
For the purpose of the Data Protection Act 2018, the EU General Data Protection Regulation or any other applicable legislation, the data controller is Vivere Life Limited, a company registered in England with company number 15899819. Our registered office is Unit 3 Castlebridge Office Village, Castle Marina Road, Nottingham, England, NG7 1TN.
Data Protection Officer: Paul Cartwright
Contact: [email protected]
1. Information We Collect
We may collect the following types of information when you interact with our website and services:
Personal Information: Name, email address, phone number, shipping/billing address and payment details.
Health Information: Data related to health tests, wellness assessments and other health-related insights you provide.
Technical Data: IP address, browser type, operating system and website usage data.
Communication Data: Any correspondence you send to us, including emails and customer support inquiries.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our products and services.
To process payments and fulfil orders.
To personalise your experience based on your health insights.
To communicate with you regarding your account, updates, promotions and customer support.
To comply with legal requirements.
3. How We Store and Protect Your Information
We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your data is stored securely to safeguard sensitive information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: With trusted third-party providers who assist in delivering our services, such as payment processors.
Legal Compliance: If required by law, regulation, or legal process, we may disclose necessary information to relevant authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transition.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
The right to access, update, or delete your personal data.
The right to opt out of marketing communications.
The right to request a copy of the data we hold about you.
The right to restrict or object to the processing of your data in certain circumstances.
To exercise these rights, please contact us.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyse website traffic and improve our services. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and we encourage you to review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page and we encourage you to review the policy periodically.
By using our website and services, you consent to the terms of this Privacy Policy.
9. Complaints
If you wish to make a complaint about our collection or use of your data, please contact us so that we can try and resolve your issue.
Vivere Life Limited
Unit 3 Castlebridge Office Village
Castle Marina Road
Nottingham
England
NG7 1TN
Vivere is currently registered with the ICO (Information Commissioner’s Office) under the registration number ZB901832.